What are your delivery charges?
We offer express delivery within Dhaka City at a flat rate of 120 BDT. Your order will be delivered quickly, so you can enjoy your purchase without delay.
How can I track my parcel?
You can track your parcel by clicking here to view the status of your delivery. Simply enter your tracking number to see real-time updates on your order.
Can I return my order?
Returns are accepted only while the delivery man is still at your location. If you wish to return the product, please notify the delivery person immediately and return the item. Delivery charges are non-refundable. Once the delivery person has left, returns will no longer be accepted.
How long does delivery take?
- Within Dhaka: We offer express delivery that takes approximately 1-2 business days.
- Outside Dhaka: Deliveries outside Dhaka will take around 3-4 business days, depending on your location.
Do you offer delivery outside Dhaka?
Yes, we offer delivery services outside Dhaka, and deliveries typically take 3-4 business days. Please note that delivery times may vary based on the destination.
What payment methods do you accept?
We accept cash on delivery (COD) for all orders. For your convenience, please ensure you have the exact amount ready when receiving your order.
What should I do if there is a problem with my order?
If there’s any issue with your order, such as an incorrect or damaged item, please contact us immediately. For returns, please refer to our return policy. For any other inquiries, feel free to reach out to our customer service team.
